Achieving Competitive Advantage (CA) through Information Infrastructure Capability (IIC): An Empirical Justification

The goals of most of the organisations are achieving their sustainable competitive advantage (CA) challenges. One of the organizational initiatives is to invest appropriate information infrastructures. However, organisations may face difficulties to select effective information infrastructures in their respective situations to achieve CA from elusive information. This paper is to connect the Information infrastructure capability (IIC) to CA with empirical justification. Hence, IICs are categorised into dynamic capability (D), integrating capability (I), data management capability (DM), security capability (S), utility capability (U) and collaborating capability (C) from past studies. This paper then empirically test the model using a set of survey data collected from 295 MSC Malaysia companies with the aim to analyse IICs in a holistic way. Four capabilities emerge from the factor analysis as IICs: D, I, DM and U. These results show there is an empirical link between IICs which comprises D, I, DM and U with CA. Finally, a clear full chain of variables model connecting IIC to organisational CA is obtained to fill the research lacuna.